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Set up your account, add your first patient, schedule a shift.
Clock in, log tasks, write notes, report incidents.
Manage staff, run wages, review incidents.
Add tasks, view shifts, understand summaries.
Plans, payment, invoices, exports.
Login issues, connectivity, mobile problems.
Click Get Started, fill in your details, and choose your role (Coordinator, Carer, or Patient). Coordinators register first; carers and patients join afterwards.
Coordinators only. Go to Patients β New Patient. Add their name, NHS number, address, and at least one next-of-kin.
Go to Carers β New Carer. Their email must match the email they'll register with β that's how MicroCare links accounts to records.
Shifts page β + New Shift. Pick patient, carer, start/end times, and save. The carer gets a notification immediately.