Security

Your data, safeguarded

Patient records are some of the most sensitive data anywhere. Here's exactly how we protect yours.

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Encryption in transit

All connections use HTTPS with TLS 1.3. Your browser never speaks plaintext to our servers.

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Encryption at rest

Database storage uses Microsoft Transparent Data Encryption. Backups encrypted too.

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UK-hosted

All data lives in Azure UK regions. It doesn't leave the country unless you ask it to.

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Two-factor auth

TOTP-based 2FA for coordinators. Strong password policy for everyone.

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Role-based access

Coordinators, carers, and patients each see only what they should.

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Full audit trail

Every action logged with user, timestamp, and reason — searchable and exportable.

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Automatic backups

Point-in-time restore up to 35 days. Geo-redundant storage protects against disasters.

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GDPR-compliant

Built with UK GDPR in mind from day one. DPA available on request.

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Easy data export

Take your data with you, anytime, in standard formats. No lock-in.

Responsible disclosure

Found a security issue? Please email us at security@microcare.app. We aim to acknowledge within 24 hours and fix critical issues within 48 hours.

Need our security documentation?

Request our security questionnaire, DPA, or audit reports.

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